Case Study: Generali Switzerland reinvents performance reviews and scales OKRs with Leapsome

How Generali Switzerland is reinventing its “performance dialogue” and scaling OKR processes with Leapsome

Generali Switzerland, part of Generali Group, needed a more modern and flexible way to handle its “performance dialogue” and scale OKRs across the organization. Before Leapsome, annual and mid-year reviews were managed with complex templates, while OKRs were piloted in Excel across about 40 teams, making it difficult to expand the framework company-wide. Generali was looking for a more holistic people enablement platform, not just an OKR tool.

Leapsome provided Generali Switzerland with its Goals & OKRs, Performance Reviews, and Feedback features to unify individual development goals, team objectives, and review cycles in one system. With Leapsome, Generali rolled out OKRs across the organization, launched a fully customized mid-year review cycle, and improved reporting for leadership with just a click. The company also introduced OKR masters and champions to support adoption, and employees found the new process more flexible and efficient, while HR saved significant time and effort.

Generali

Marie-Claire Haag-Fundinger

Organizational Change Expert