Case Study: finleap achieves workplace clarity and streamlined feedback with Leapsome

How finleap used Leapsome to bring clarity to the workplace

finleap, an international fintech company builder based in Berlin with 150–200 employees, faced fragmented, time-consuming feedback and review processes managed across Excel, SurveyMonkey, paper and multiple systems, plus poor visibility into whether feedback talks had taken place and weak goal alignment. To address this, finleap adopted Leapsome, using Performance & 360 Reviews, Employee Engagement Surveys, and 1:1 Meetings.

Leapsome was implemented in under a week with vendor support and an intuitive setup that required no formal training; admins could tailor functionality while employees began using the platform immediately. By centralizing reviews, visuals that display self- and peer-evaluations side-by-side, and an automated 1:1 workflow that carries over open talking points, Leapsome gave finleap clearer monitoring and control of processes, more reliable feedback delivery, improved goal visibility, and faster, organization-wide adoption across the 150–200 person company.

finleap

Erica Ancobia

Head of People Operations