Case Study: EGYM achieves standardized feedback cycles and reduced manual workload with Leapsome

How EGYM’s HR team standardized feedback cycles and reduced manual workload with Leapsome

EGYM, a global smart‑fitness technology company, faced inconsistent manager-to-employee feedback and heavy manual work from running engagement surveys in Google Forms. To standardize processes and reduce administrative burden, EGYM selected Leapsome and deployed features including Performance & 360° Reviews, Employee Engagement Surveys, Instant Feedback & Praise, and Goals & OKRs.

Leapsome was integrated with EGYM’s HRIS (Personio) and used to roll out a company‑wide feedback framework tied to core habits, migrate bi‑annual engagement surveys, and enable virtual kudos across offices. The result: greater transparency into who completes feedback cycles, dramatically reduced manual admin, record employee participation rates on surveys, and richer people analytics (heatmaps, automated reminders) — all delivered through Leapsome.

EGYM

Nina Thiessen

Head of Talent Acquisition and HR Management