Case Study: Blinkist builds an active feedback culture and clear performance reviews with Leapsome

How Blinkist is helping people reach their full potential with Leapsome

Blinkist, a Berlin-based microlearning app with 170+ team members, faced a lack of clarity around individual development and inconsistent people processes. The company needed to introduce performance reviews, set clear goals and expectations, and nurture a feedback culture. To tackle this, Blinkist adopted Leapsome, deploying its Development Framework, Feedback & Praise, Goals & OKRs, and Performance Reviews modules to create structured, development-oriented processes.

Leapsome’s user-friendly platform and Slack integration enabled a soft launch that quickly scaled into organization-wide adoption: regular review cycles, the ability to proactively request feedback, and a Goal Tree for alignment. Blinkist reports that Leapsome has driven greater feedback ownership, improved consistency and fairness in reviews (reducing manager bias), and allowed teams—like Engineering—to implement tailored skill matrices; after two review cycles initial skepticism turned into measurable adoption and ongoing refinement with Leapsome’s support.

Blinkist

Deborah Caulet

Head of People Development