Case Study: Cleveland Guardians strengthen engagement and remote performance management with Leapsome

Cleveland Guardians drive 90% survey participation with Leapsome

The Cleveland Guardians, a Major League Baseball team with over 200 employees, faced significant challenges when they transitioned to a remote work environment. Their previous HR platform was cumbersome and lacked capabilities for performance management and employee engagement, leading to low adoption and inefficient manual processes. They needed a new solution from a vendor like Leapsome to streamline their people operations and maintain team morale remotely.

Implementing Leapsome's integrated platform for surveys, reviews, goals, and learning provided the Guardians with a centralized, user-friendly system. The solution from Leapsome led to measurable improvements, including a survey participation rate of over 90%, a significant increase in manager-led training, and a stronger feedback culture. The organization reported that the platform was a vast improvement, greatly enhancing their efficiency and engagement in a remote setting.

Cleveland Guardians