Case Study: charles unifies people data and modernizes AI-ready competency management with Leapsome

charles consolidates people data for 48 employees with Leapsome

charles, an AI-native conversational marketing platform based in Berlin, faced a challenge as it scaled. Their previous HRIS, Personio, lacked the integrated tools needed for performance reviews, engagement surveys, and a scalable competency framework. This forced their People Lead, Johanna Vujic, to run separate systems side-by-side, leading to manual data reconciliation, errors, and slower decision-making. They turned to vendor Leapsome to consolidate their people operations.

By implementing Leapsome's integrated HRIS, performance, and engagement tools, charles unified all their people data into a single platform. This consolidation eliminated manual errors, accelerated people decisions, and provided a holistic view for compensation planning. Leapsome also enabled them to rebuild their leadership competency framework to focus on human skills like judgment and communication in the age of AI, ensuring their evaluations remained relevant. The result was faster, more accurate decision-making and a strategic people function ready for an AI-driven future.

Charles