Case Study: UCHealth achieves faster admissions and reduced ICU transfer times with LeanTaaS iQueue for Inpatient Flow

UCHealth Decreased Overall Time to Admit by 16%

UCHealth, an integrated healthcare delivery system operating 12 hospitals across Colorado, southern Wyoming, and parts of Nebraska on Epic, was relying on home‑grown tools that required daily manual preparation and a bed management process without real‑time data or accurate predictive insight. Facing guesswork in decision‑making and needing a single source of truth for capacity management, UCHealth partnered with LeanTaaS to implement iQueue for Inpatient Flow.

LeanTaaS’s iQueue for Inpatient Flow provided real‑time, predictive and prescriptive analytics to help staff predict admissions and discharges, balance beds across the network, and run standardized daily bed meetings and hourly administrative management. The deployment (live at the 569‑bed main hospital since Feb 2020 and across 12 Colorado hospitals since Oct 2020) produced measurable improvements: 65% decrease in time to complete ICU transfers, 16% decrease in time to admit, 8% decrease in opportunity days, and a 10% decrease in ED-to‑admit time despite an 18%+ increase in census.

UCHealth

Jamie Nordhagen

Senior Director of Patient Flow and Capacity Management