Case Study: Springhill Medical Center achieves 50% faster discharge processing and a half-day shorter length of stay with LeanTaaS

Springhill Medical Center Transforms Patient Flow with AI-Powered Innovation

Springhill Medical Center, a 270‑bed acute care hospital handling over 11,000 discharges annually and recognized as a Top 100 Hospital, struggled with siloed communication and limited real-time visibility into patient care progression and discharge readiness. To unify care-team coordination and streamline discharge management, they partnered with LeanTaaS and pursued a digital transformation.

LeanTaaS implemented iQueue for Inpatient Flow—leveraging an EDD prediction model, watch lists, and capacity management alerts—to automate and standardize discharge planning and prioritize units of greatest need. Within 60 days Springhill reduced average length of stay by half a day, cut discharge processing times by 50%, achieved 90% EDD compliance, and reduced outpatients in inpatient beds by 50%.

Springhill Medical Center

Jeffery St. Clair

President/CEO