Case Study: Mount Nittany Medical Center achieves 100% paperless Preadmission Testing and reclaims lobby space with LeanTaaS iQueue for Operating Rooms

Mt. Nittany Medical Center Improves Efficiency and Optimizes PAT Workflow via Electronic Case Scheduling

Mount Nittany Medical Center, a 260-bed acute care facility in State College, PA, faced a long-standing paper dependency in its Preadmission Testing (PAT) department—relying on paper faxes for over 30 years—while preparing for construction and needing to repurpose prime lobby-adjacent space and enable remote work. To address this, the health system implemented LeanTaaS’s iQueue for Operating Rooms to drive a fully paperless PAT workflow.

LeanTaaS granted PAT staff access to iQueue Scheduling so they receive electronic notifications, view full case details, and track scheduling changes, enabling a paperless process; PAT processed 100% of cases electronically on launch day. Within eight months iQueue handled 13K cases, all planned procedures were processed electronically, some PAT functions moved off-site, and the freed lobby space now houses outpatient lab services—demonstrating measurable workflow and space-repurposing impact.

Mount Nittany Medical Center