Case Study: Memorial Hospital achieves 26% increase in case volume and improved OR utilization with LeanTaaS iQueue

Memorial Hospital Increased Block Utilization by 12%

Memorial Hospital, an independent not‑for‑profit community hospital in Marysville, Ohio performing over 6,000 procedures annually, faced siloed scheduling and block management practices that reduced OR efficiency and surgeon engagement. Without a single source of truth for open OR time, block releases and transfers, communication relied on back‑and‑forth phone calls and emails, and manual quarterly reporting plus crediting rules that favored 14+ day releases disincentivized timely block releases and limited open prime time.

To fix this, Memorial Hospital partnered with LeanTaaS to deploy the AI‑powered iQueue for Operating Rooms (including the Analyze and Collect & Allocate modules), standardizing visibility into open time, releases and transfers and automating real‑time data for physicians and leadership. LeanTaaS’s solution reduced manual communications, drove new block policies (including a 7‑day auto release and incentives for 17–7 day releases), and produced measurable gains: a 26% increase in case volume for the top 10 iQueue physician users, a 12% increase in block utilization, a 9% increase in staffed rooms, plus 42‑day release proactivity, 28‑day request proactivity, ~71,000 proactive released minutes and an extra ~9,000 minutes secured from open‑time requests in FY Q2 2023.