Case Study: Medical Oncology Hematology Consultants preserves infusion operations through an EHR disruption with LeanTaaS

Medical Oncology Hematology Consultants sustains infusion operations for 5 months with LeanTaaS

Medical Oncology Hematology Consultants (MOHC), a private practice operating two infusion centers, faced an unexpected five-month outage of its legacy EHR and scheduling system. This disruption threatened their ability to schedule appointments and maintain continuity of care for their oncology patients. To address this critical challenge, MOHC partnered with vendor LeanTaaS and leveraged its iQueue for Infusion Centers product.

LeanTaaS implemented a secure manual scheduling workflow within days, enabling MOHC to process over 2,500 appointments throughout the outage and subsequent transition to a new EHR, athenaIDX. The close partnership with LeanTaaS ensured patient treatment continuity across both centers, balanced patient volume to prevent increased wait times, and provided full transition support. This solution allowed MOHC to sustain its infusion operations entirely during the multi-month disruption.

Medical Oncology Hematology Consultants (mohc)