Case Study: Lee Health achieves 30% reduction in workforce expense with LeanTaaS iQueue for Operating Rooms

Lee Health Streamlines Scheduling and Reduces Workforce Expense by 30%

Lee Health, a large Florida-based health system with roughly half employed and half community providers, faced inefficient, fax-based OR scheduling across many sites that forced schedulers to manually transcribe information into the EHR and spend excessive time coordinating cases. To standardize communications, streamline workflows, and reduce staff burden, Lee Health engaged LeanTaaS and adopted its AI-powered iQueue for Operating Rooms suite.

LeanTaaS implemented iQueue Scheduling, iQueue Reports, and iQueue Block Management to replace faxes with an electronic scheduling workflow, a commenting system, and system-wide analytics. The solution let Lee Health absorb three lost FTEs without backfilling, cut scheduler workforce expense by 30%, and deliver a 9% increase in case volume and a 7% increase in both staffed room and block utilization in the first year.

Lee Health

Lis Digneo

Director of Outpatient Surgical Services