Case Study: Leading Florida Health System achieves 13-hour reduction in average length of stay and 32% decrease in ED boarding with LeanTaaS iQueue for Inpatient Flow

A Leading Florida Health System Reduced Average LOS by 13 Hours

Leading Florida Health System, a large regional health system with over 45,000 inpatient admissions and multiple national recognitions, faced growing capacity and throughput challenges caused by inconsistent discharge management, siloed nursing-unit information, missing or delayed patient-status data, and interruptive communication methods. To address these issues, they engaged LeanTaaS and implemented iQueue for Inpatient Flow to digitally transform discharge prioritization and care-team coordination.

LeanTaaS’s iQueue for Inpatient Flow automated discharge prioritization and patient predictions, enabling the system to identify bottlenecks, address discharge barriers in advance, and coordinate action across units via clinical coordinators and discharge expeditors. As a result, the organization achieved a 13‑hour reduction in average length of stay (during its highest census ever), a 10% decrease in discharge processing time while average daily census rose 23%, and a 32% reduction in total ED boarding hours despite a 22% increase in ED visits.