Case Study: Rebuy achieves 98% customer retention and saves 41 hours a month with LeanData

Rebuy saves 41 hours a month and boosts retention to 98% with LeanData

Rebuy sought to streamline its post-sales processes to improve customer retention and drive revenue growth. The company partnered with LeanData, utilizing its solutions including BookIt, to address challenges in customer onboarding, success management, and identifying expansion opportunities.

By implementing LeanData, Rebuy automated team assignments and kick-off meeting scheduling. The vendor's solution also provided automated scheduling, round-robin assignments, and tracking to drive customer engagement. This resulted in a 98% customer retention rate and saved 41 hours of manual work each month across their customer teams.

Rebuy