Case Study: Onbe Unifies Performance Management and Boosts Engagement with Lattice

Onbe is Connecting People and Processes with Lattice

Onbe, a digital payment solutions provider, needed to unify performance management after a merger and a period of rapid growth. With employees coming from different organizations using different tools and manual processes, the HR and leadership teams lacked a single source of truth for goals, reviews, and people data. They turned to Lattice for an all-in-one people management platform.

Lattice implemented a unified suite for engagement surveys, performance reviews, goals, action plans, one-on-ones, feedback, and recognition. The rollout helped Onbe streamline processes, improve transparency and communication, and drive strong participation in reviews and surveys thanks to the platform’s ease of use. Onbe also used insights from its first survey to build action plans and formalize career planning, helping strengthen employee engagement and alignment across the company.

Onbe

Kate Ferry

Senior Director of People