Case Study: Million Dollar Baby Co. drives performance and employee growth with Lattice

Million Dollar Baby Drives Performance With Lattice

Million Dollar Baby Co., an international wholesale distributor of baby furniture and juvenile products, needed a more scalable way to manage performance and engagement as the company grew. After relying for years on a home-built employee happiness system that lacked user-friendliness, data, and benchmarking, the team turned to Lattice for a more complete people management platform, including 1:1s, weekly updates, sentiment measurement, performance reviews, engagement surveys, and Grow.

With Lattice, Million Dollar Baby Co. streamlined performance and development processes, improved transparency around goals and progress, and made reviews and growth conversations much clearer for employees. The company reported 92% engagement survey completion, 65% of employees with goals, 40% with growth areas, 90% receiving feedback, and 500 1:1s completed in the past 90 days, while also benefiting from Lattice benchmarking and analytics to show results to leadership.

Million Dollar Baby Co.

Julia F. Yip

VP of Talent Management