Case Study: LiveRamp boosts performance accountability and review completion with Lattice

LiveRamp boosts check-in completion 3.5x with Lattice

LiveRamp, a San Francisco-based enterprise in the advertising and marketing industry, needed to move beyond its Workday HCM system to build a more accountable performance culture. While Workday served as a strong system of record, it was not driving daily adoption or engagement, so the company sought an intuitive platform from vendor Lattice to complement its existing HR processes.

By implementing Lattice's performance and goals platform, which integrated with Workday, LiveRamp equipped managers with real-time analytics and streamlined its review process with Lattice's AI Agent. The solution achieved a 3.5x higher check-in completion rate compared to Workday, with some teams reaching 80% participation, successfully creating a new culture of accountability.

LiveRamp