Case Study: Huge increases manager effectiveness and saves 2,000 hours with Lattice

Huge saves 2,000 hours and boosts manager effectiveness by 9 points with Lattice

Huge, a global design and technology company, faced a challenge with its inefficient and disruptive traditional feedback processes. The bi-annual review cycles were difficult to manage alongside daily work and felt more procedural than developmental. To address this, Huge partnered with Lattice to streamline its approach to performance management.

The solution implemented with Lattice involved shifting from annual reviews to a system of project-based feedback cycles and quarterly conversations. This ensured feedback was given in context and in a timely manner. The results were significant: Huge saved 2,000 hours previously spent on reviews, increased manager effectiveness scores by an average of 9 points, and saw the number of employees providing feedback skyrocket from nearly zero to 80%. Lattice enabled this transformation, making feedback more relevant and driving a stronger growth culture.

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