Case Study: Wyzant achieves automated, scalable performance reviews and continuous feedback with Lattice

How Wyzant Replaced Google Forms with Lattice

Wyzant, a Chicago‑based online tutoring marketplace that connects students with over 85,000 tutors, faced a time‑consuming, manual performance review process built on individual Google Forms and folder tracking. Carrie McComb, VP of Talent, needed a scalable solution to move to semi‑annual reviews and enable continuous check‑ins, so Wyzant evaluated vendors and selected Lattice’s performance management platform to replace the ad hoc Google Form workflow.

Lattice implemented its core 360‑degree review tool plus continuous performance features (goals, 1:1s, weekly updates, real‑time feedback and Slack integration), with customizable templates for each department. The rollout was straightforward, eliminated manual aggregation work, preserved review completion rates while drastically reducing follow‑up and “nagging,” and led to faster adoption and higher‑quality, more thoughtful feedback—delivering clear time savings and easier ongoing performance management for Wyzant thanks to Lattice.

Wyzant

Carrie McComb

Vice President of Talent