Case Study: Weave Saves 30 Hours Per Engagement Survey with Lattice

How Weave Saves 30 Hours Per Engagement Survey With Lattice

Weave, a mid-market software company in healthcare communications, needed a better way to support rapid growth while keeping performance management consistent. The People team was also spending too much time manually analyzing open-ended engagement survey comments and lacked enough clarity around promotions, career development, and manager effectiveness.

Using Lattice’s performance, engagement, and Grow tools, plus Lattice AI, Weave streamlined one-on-ones, created individual development plans, and automatically analyzed survey feedback into key themes and actions. Lattice saved the HR team about 30 hours per engagement survey, helped drive a 95% increase in eNPS since 2022, and supported improvements that led to around 30 internal hires each quarter.

Weave

Kolby Jensen

Director