Case Study: Thrive Digital keeps careers on track with Lattice

How Thrive Digital Uses Lattice to Keep Careers on Track

Thrive Digital, a growth marketing services company, needed a better way to manage performance, feedback, and career development as it scaled. With no formal people operations in the early days and a homegrown system that they eventually outgrew, the company turned to Lattice for a purpose-built solution, especially to support career growth and manager-direct report alignment.

Using Lattice’s Grow, 1:1s, and related people tools, Thrive Digital published 17 career tracks across departments, made growth paths more transparent, and improved manager conversations around development and engagement. The results have been strongly positive, with 88% of employees using the 1:1 tool and Thrive Digital citing better-organized career progression, easier access to resources, and ongoing product improvements shaped by its feedback to Lattice.

Thrive Digital

Balbina Knight

VP, People & Culture