Case Study: Rapha strengthens engagement, performance, and inclusion with Lattice

How Rapha Fosters Connection, Creativity, and Inclusion With Lattice

Rapha, the London-based cycling clothing brand, needed a better way to support its global team as it focused on meaningful connections, creativity, and inclusion. As the company grew, its people leaders wanted a solution that could combine performance and engagement, replace manual spreadsheet-based processes, and work across locations and languages. Lattice was chosen to help Rapha align employee development with its mission.

With Lattice’s Engagement and Performance tools, Rapha was able to run surveys faster, turn results around in just two days, and connect engagement insights to demographic data to support DEIB efforts. Since launching reviews in Lattice, Rapha saw a 20% increase in review completion and saved significant time for managers, enabling more meaningful conversations and better people decisions.

Rapha

Catriona Percival

People and Culture Manager