Case Study: Funeral Directors Life strengthens 1:1s and feedback to scale company culture with Lattice

How Lattice Helps Funeral Directors Life To Use 1:1s and Feedback to Reinforce Company Values

Funeral Directors Life, a mid-market financial services company based in Abilene, TX, needed a better way to keep its dispersed workforce connected, strengthen employee development, and more clearly reinforce company values around love, growth, and community. The company was looking for a structured approach to goals and people management, and turned to Lattice after initially searching for OKR software.

Lattice helped Funeral Directors Life implement 1:1s and Updates to create more consistent, meaningful one-on-ones and improve internal communication. The company also used Lattice’s performance and feedback tools to encourage real-time praise and cross-team visibility, helping break down silos and connect remote and in-house employees. The impact included about 91% employee participation in 1:1s, shorter meetings that were more productive, and stronger alignment between feedback and company values.

Funeral Directors Life

Ryan Carlson

Project Coordinator