Case Study: Campspot builds a culture of high performance with Lattice

How Lattice Helped Campspot Build a Culture of High Performance

Campspot, a mid-market outdoor accommodations company, was growing quickly and modernizing the camping industry, but internally it lacked a strong feedback culture and formal process for performance reviews. After employees repeatedly asked for performance appraisals, Campspot looked for a system that could support reviews and broader people practices, leading them to Lattice and its people success platform.

Lattice helped Campspot launch performance reviews, feedback, one-on-ones, engagement surveys, and Grow for individual development plans in one customizable platform. The company gained a continuous feedback culture, better manager coaching, and stronger visibility into People data; within a month of rolling out Grow, 15% of employees had active growth areas, and Campspot also moved to semi-annual performance reviews and quarterly engagement surveys.

Campspot

Kirsten Lickel

VP of People