Case Study: GWI builds a skills-first, high-performance culture with Lattice

How GWI Uses Lattice to Build a Culture of Excellence

GWI, a consumer research platform, faced the challenge of operating in a highly competitive market with a small talent pool. They struggled with a disconnected set of HR solutions that failed to provide quality insights, hindering their ability to intentionally invest in employee performance, growth, and culture as they expanded globally.

By implementing Lattice's performance, engagement, and Grow tools, GWI adopted a skills-first people strategy. Lattice provided the data and structure to map skills, empower managers with clear dashboards, and drive development. This solution led to measurable results, including a 91% employee engagement survey completion rate and a 98% performance review completion rate, helping GWI attract and retain high performers.

GWI

Chelsea Coates

Chief People Officer