Case Study: Guild Education achieves scalable performance and development during hypergrowth with Lattice

How Guild Education Scaled Performance and Development in Hypergrowth

Guild, a rapidly scaling education and upskilling benefits company, needed a way to make performance and development part of employees’ everyday work as headcount and complexity ballooned. People leaders Micah Leinbach and Maureen McGinnis found their legacy tool couldn’t keep up, so they adopted Lattice (Platform with Premium Support) and later piloted Lattice Grow to bring performance reviews, one-on-ones, and competencies into a single, user-friendly system.

Lattice was implemented quickly and replaced error-prone review processes with an intuitive workflow that let reviewers pull past goals, feedback, and peer recognition directly into evaluations. By centralizing competencies and development paths in Lattice, Guild made promotion criteria transparent, empowered managers to coach more effectively, reduced time spent troubleshooting software, and embedded scalable performance and growth practices across the organization.

Guild

Maureen McGinnis

People Business Partner