Case Study: Cutover Builds Accountability and Transparency with Lattice OKRs

How Cutover Built a Culture of Accountability and Transparency with Lattice OKRs

Cutover, a London-based collaborative automation platform for IT operations, was struggling to align teams around company-wide goals. Before adopting Lattice, the company lacked a structured OKR framework, leaving employees with unclear priorities, inconsistent visibility into progress, and weak connections between day-to-day work and broader business objectives.

Using Lattice OKRs alongside its broader platform for goals, one-to-ones, performance, and engagement, Cutover created a more transparent and accountable operating rhythm. Lattice helped the company centralize goal-setting and strengthen leadership buy-in, and results improved significantly: goal update participation rose from 50% to 98% in one year, with stronger alignment, ownership, and cross-functional collaboration across the organization.

Cutover

Filipe Martins

VP People