Case Study: GoodUnited achieves fair, transparent compensation and stronger performance management with Lattice

Building Fair and Equitable Employee Compensation with GoodUnited

GoodUnited, a Charleston-based nonprofit technology startup, wanted to scale its people processes as the team grew from 30 to 55 employees in a year. As a mission-driven company focused on feedback, coaching, and fairness, it needed a more structured way to manage 1:1s, 360-degree reviews, engagement surveys, and especially compensation reviews; the team had been running pay cycles manually in spreadsheets, making the process time-consuming, hard to scale, and difficult to keep private, accurate, and transparent.

Lattice provided GoodUnited with an all-in-one people platform, including Performance, Compensation, Grow, Goals, Analytics, and 1:1s, so the team could connect review data to pay decisions and career development. With Lattice, GoodUnited ran a full 360-degree and compensation review cycle in just two and a half months from signing, then used Lattice Compensation to replace manual spreadsheets, improve fairness and consistency in pay adjustments, and give employees clearer visibility into performance and growth opportunities. Lattice also helped the three-person People team scale programs faster and measure the impact of its initiatives in one central system.

GoodUnited

William “Bill” Haig

Vice President of Operations