Case Study: BARK achieves stronger alignment, recognition, and performance at scale with Lattice

BARK drives 93% review completion and 100% goal adoption with Lattice

BARK, a mid-market retail company focused on dog products, faced challenges with employee recognition and strategic alignment as it grew. To address slipping visibility of feedback and unclear connections to company goals, the customer partnered with Lattice to implement its people management platform.

The solution from Lattice included rolling out Praise for recognition via Slack, instituting weekly Updates for alignment, and utilizing Goals and Performance tools. This implementation led to measurable results, including 100% employee adoption of goal-setting with nearly 800 active goals, a 93% performance review completion rate, and engagement surveys achieving a 78% participation rate, saving the people team significant administrative time.

BARK