Case Study: ViaTech achieves faster, more accurate print order processing with LANSA

Viatech Publishing Offers Customers Total Control

ViaTech Publishing Solutions, a New York-based leader in on-demand printing, needed to replace an inflexible legacy RPG system that compromised database integrity and made changes difficult. This system could not support their business model of 24/7 global customer interaction and instant order processing. They partnered with vendor LANSA and its business partner ML Info Design to reengineer their entire IT infrastructure using LANSA's development and integration tools.

The solution built with LANSA streamlined the entire order process, with 90% of orders now received electronically. This eliminated most manual data entry, drastically improved accuracy, and substantially reduced overhead costs. The sophisticated LANSA-based web portal and integration tools became a major selling point, playing a key role in winning new customers. ViaTech achieved all of this with a remarkably small development team, which would not have been possible without the LANSA platform.

ViaTech

Mike Palma

Director of IT