Case Study: TCM doubles in size while streamlining complex processes with LANSA RAMP and Visual LANSA

Tcm Simplifies Complex Business Processes

TCM, one of South Africa’s largest privately owned IT firms, faced a growing challenge: a 15-year homegrown services system with structural shortcomings, a 5250 character-based interface and limited integration with System21 and document management tools. Replacing the system with packaged ERP proved costly, disruptive and poorly fitted to TCM’s needs, so the company needed a low-risk way to modernize, extend functionality and preserve business controls.

TCM adopted LANSA’s RAMP and Visual LANSA in a phased overhaul—refacing System21 screens, rebuilding sales, stock and warranty modules, integrating MicroFile and rolling out PDA-enabled field service—while keeping legacy systems running during migration. The result was dramatically simplified processes (what once took hours for complex “Built Units” now takes minutes), faster access to live information, reduced maintenance and document-handling time, and the ability to double the business size with only a 20% increase in administrative staff.

TCM

Gavin Mills

IS Manager