LANSA
142 Case Studies
A LANSA Case Study
S.S. Kemp & Co., a long-established supplier of foodservice equipment and design services, needed a way to make its 30,000-product offering easier to research and order without replacing its traditional sales force. The company wanted 24/7 self-service for both public and B2B customers, real-time access to orders and accounts, and full integration with its Distribusmart core system to avoid data duplication and synchronization issues.
Working with CB Software, S.S. Kemp implemented LANSA Commerce Edition to deliver a fully integrated B2B/B2C site in six weeks, providing catalog search, order entry, order history, AR access, personal and corporate order guides, and live product updates. The result was increased sales and customer penetration, streamlined internal processes with fewer support calls, faster order fulfillment, new customer acquisition nationwide, and real‑time, synchronized information available around the clock.
Cathy Sexton
Sales Manager