Case Study: Paradigm Housing achieves rapid, low-cost digital transformation with LANSA

Paradigm Housing Rebuilds With Visual Lansa Framework

Paradigm Housing, a leading UK social housing provider managing over 14,000 homes across 33 local authorities, needed to deliver a digital‑first customer portal and a mobile workforce solution with a very small IT team. The challenge was to build end‑to‑end, integrated systems that improved customer experience and operational efficiency without creating silos or relying on email workarounds.

Using the LANSA low‑code platform, the same two developers built a responsive customer portal in 20 days and a mobile field service app in 15 days (now used by 100 engineers), integrating payments, messaging, bank verification, postcode lookup and out‑of‑hours support. The result: faster, lower‑cost delivery than packaged or traditional development, a single skillset for web, mobile and back‑office apps, and savings that can be reinvested into providing more homes.

Paradigm Housing

Mike Silk `

Head of IT