Case Study: Neller — Australia’s leading AS/400 HR & Payroll provider — achieves employee self‑service, high‑volume data entry performance and new ASP market expansion with LANSA

Leading Australian HR solution now three ways better

Neller, Australia’s leading AS/400 HR and payroll vendor (serving customers such as Coles Myer and Woolworths and processing pay for over half a million people), faced rising customer demands from widely dispersed workforces, high‑volume centralized data entry needs, and a saturated high‑end market. Large customers were spending up to 30% of HR time on routine inquiries, and Neller wanted to improve service, cut administration costs, and expand into smaller-company segments without redeveloping its core AS/400 platform.

Neller adopted LANSA to extend its Preceda People product three ways: PrecedaNet Selfservice (LANSA for the Web) to empower employees and local managers, Visual LANSA modules for high‑volume client GUI tasks, and EzPay, a simplified web‑based ASP payroll service for smaller firms. The result was reduced admin overhead and far better data accuracy through self‑service, reliable high‑volume performance at clients like Coles Myer, faster development using existing RPG skills, lower QA and machine load, and a scalable path that opened the SMB market.

Neller

Andy Brown

Managing Director