Case Study: Godiva Chocolatier achieves streamlined product information management and improved efficiency with LANSA Data Sync Direct

Godiva Improves Efficiency With Lansa Data Sync Direct

Godiva Chocolatier, a global maker of premium chocolates with over 600 boutiques and thousands of wholesale customers, struggled with product data scattered across spreadsheets and disparate ERP systems. Maintaining GS1/GDSN requirements and hundreds of product attributes (including unusual seasonal shapes and multi-level packaging) was labor-intensive, error-prone and difficult to manage across regions.

Godiva implemented LANSA Data Sync Direct as a central PIM and GDSN connector, deployed on its IBM i environment and integrated with existing ERPs. The solution provides concurrent workflow, audit trails and a single source of truth, enabling faster, more accurate price lists and data feeds, reduced manual consolidation, improved accountability and streamlined product information processes — with multilingual, global rollout plans underway.

Godiva Chocolatier

Christine Moore

Product Master Data Manager