Case Study: Diversified achieves fast, high-performance archive access with LANSA

Diversified Turns to Lansa for Fast Access to Archives

Diversified Information Technologies, a Pennsylvania-based records-management firm serving over 450 corporate clients and managing millions of archival files (over four million cubic feet and hundreds of millions of images), faced serious performance problems with a Java-based web portal that took two years to build. With typical archive files averaging 10 million records (and some databases over 17 million), fast, scalable search and retrieval was critical to support concurrent users and up to 2,000 searches per day.

Diversified replaced the slow site with a LANSA-built WebCIRM solution in six weeks, using a short on-site LANSA engagement to train developers and tune DB2/400 access. The new system delivered dramatically faster response times, higher customer satisfaction, fewer support calls and lower service costs, while enabling easier maintenance, quicker enhancements and use as a marketing tool to attract new clients.

Diversified

Tom Rosenkrans

Senior Program Manager