Case Study: Blackmer achieves 24x7 real-time BPCS web ordering and lower costs with LANSA Commerce Edition

Blackmer Lifts Dealer Service With Web Access to Bpcs

Blackmer, a Dover company and global leader in pumps and compressors, faced growing demand from a worldwide distributor network that relied on fax and phone orders manually keyed into its BPCS ERP. Because most orders were custom-configured pumps and over 60% of business came from different time zones, Blackmer needed real‑time web access to BPCS on the same System i platform without changing BPCS code — and at a far lower cost than competing solutions.

Blackmer implemented LANSA Commerce Edition for BPCS plus a LANSA-built, rules-based web configurator that feeds answers directly into BPCS. The inquiry site went live in two months and full configurator-enabled ordering followed, eliminating manual entry, cutting cost per order, providing 24x7 self-service for global distributors, improving customer service and order turnaround, and allowing growth without adding staff — delivering strong ROI and high internal praise.

Blackmer

Christopher A. Kanous

Information Technology Director