Case Study: OpenTable achieves faster Kubernetes troubleshooting and lower MTTR with Komodor

OpenTable cuts deployment troubleshooting from 2 hours to under 5 minutes with Komodor

OpenTable, a leading provider of online restaurant reservations, faced a significant challenge while migrating its infrastructure to Kubernetes. The engineering teams lost the real-time visibility they previously had, making it difficult to troubleshoot failed deployments and leading to an overwhelming number of support tickets for the platform team. To address this lack of effective troubleshooting, they turned to Komodor for a solution.

By implementing Komodor, OpenTable achieved enhanced visibility into the deployment process and empowered its engineers with self-service troubleshooting capabilities. The vendor’s platform provided critical insights, including Git annotations that drastically reduced issue resolution time. While precise metrics weren't provided, Komodor led to a clear reduction in support tickets and a much-improved developer experience, streamlining the company's workflow and operational efficiency.

OpenTable