Case Study: Vidyard drives product-led growth and ships notifications faster with Knock

Vidyard cuts notification build time from 3-4 weeks to minutes with Knock

Vidyard, a SaaS video tool company, faced a significant challenge with its original notification infrastructure, which required a major time investment of three to four weeks to create or modify new notifications. To overcome this bottleneck and drive product-led growth, they turned to Knock's customer engagement infrastructure, specifically implementing its Workflows and Broadcasts products.

By switching to Knock, Vidyard was able to vastly simplify its infrastructure, removing three services. The solution made it easy to create new notifications and push out updates, reducing the time required from upwards of a month to just hours or even minutes. This allowed Vidyard to ship faster and focus on its core product.

Vidyard