Case Study: Enosh improves knowledge access and speeds up service delivery with KMS Lighthouse

The most advanced Healthcare Knowledge Management System of its kind is introduced in Israel’s mental healthcare field

Enosh, the Israeli Mental Health Association, supports people with psychiatric disabilities and their families across more than 60 service centers and 700 employees. As knowledge and documents were spread across branches, local computers, binders, and even WhatsApp chats, staff often struggled to find existing information, recreate materials, and keep internal contact details up to date. Enosh needed a simple healthcare knowledge management system, and chose KMS Lighthouse.

KMS Lighthouse implemented a centralized knowledge management platform with fast search, GetAnswer question-based lookup, internal forums, and mobile access so staff could quickly retrieve and share information from anywhere. The result was faster work processes, easier onboarding and training, better access to shared resources like logos and forms, and improved service for patients and families. Enosh reported that the system became its “organizational Google,” helping teams save time and work more efficiently.

Enosh

Hila Hadas

Chief Executive Officer