Kayako

Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

Case Studies

Showing 12 Kayako Customer Success Stories

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How Kayako helped CoinStop reduce average response time and implement omnichannel customer support

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DineroMail - Customer Case Study

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How Envato manages multiple customer bases in one place and resolves tickets faster with Kayako

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Heriot-Watt University - Customer Case Study

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How Kayako helped MercadoLead improve their self-help knowledge base and increase customer satisfaction

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How Kayako’s helpdesk solution improved NameCheap’s self-service knowledge base and boosted agent productivity

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Pearson - Customer Case Study

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How Quick Heal optimized their customer service, extending support hours and responding to inquiries faster, with Kayako

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ResDAC doubled its service request capacity, improved collaboration and increased client satisfaction with Kayako

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Texas Tech University - Customer Case Study

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How Texas Tech reduced ticket volume, improved collaboration and increased customer satisfaction with Kayako

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How Toshiba Canada handles more support tickets in less time with Kayako

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