Kayako B2B Case Studies & Customer Successes

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Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

Case Studies

Showing 12 Kayako Customer Success Stories

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Coinstop achieves faster response times and scalable omnichannel support with Kayako

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DineroMail achieves unified, transparent multi-channel customer support with Kayako

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Envato achieves faster ticket resolution and unified customer management with Kayako

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Heriot-Watt University achieves streamlined, scalable student and IT support with Kayako

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MercadoLead achieves an improved knowledge base and higher customer satisfaction with Kayako

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Namecheap achieves streamlined ticket management and improved self-service with Kayako

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Pearson Education achieves reliable 24/7 multilingual, integrated customer support with Kayako

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Quick Heal achieves faster response times and extended service hours with Kayako

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ResDAC (Research Data Assistance Center) doubles service requests handled per employee with Kayako

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Texas Tech University achieves improved customer satisfaction and support efficiency with Kayako

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Texas Tech University achieves streamlined support and increased customer satisfaction with Kayako

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Toshiba Canada achieves double agent productivity with Kayako

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