Case Study: Smart Communications achieves better resource-demand matching with Kantata

Smart Communications Uses Kantata to Better Match Resources With Demand

Smart Communications, a leading technology company behind the Conversation Cloud™ platform, needed better visibility into project health and a more predictable way to match resources with demand. Before using Kantata, the team relied on fragmented processes for time management, invoicing, and budget control, making it harder to spot issues early and plan staffing strategically.

Using Kantata, Smart Communications built operational and financial dashboards that gave the professional services team a real-time view of project health. With Kantata, they could forecast 30, 60, and 90 days ahead, recruit more strategically, improve visibility into bench strength, and resource more effectively—helping increase margin, improve cash flow, and create more predictable forecasts.

Smart Communications

Ryan Matthes

PMO Manager