Case Study: MSS Business Transformation Advisory achieves streamlined operations and revenue growth with Kantata

MSS Replaces Outdated & Homegrown Systems With Kantata

MSS Business Transformation Advisory, which helps enterprise, mid-market, and public sector organizations with business and IT transformations, was struggling with outdated and homegrown systems that left its CRM, billing, and financial processes fragmented. The company needed a single platform to connect the full customer engagement lifecycle and support better internal coordination.

Kantata provided an integrated, cloud-hosted solution that unified sales, resourcing, service delivery, billing, and financial data into one trusted source of truth. With Kantata, MSS migrated its business smoothly and improved efficiency, resulting in a 4–5x increase in revenue without adding headcount and reducing its disparate systems from five to one.

MSS Business Transformation Advisory

Mike Hawksworth

Founder and President