Case Study: J2 Interactive improves resource planning and prevents revenue leakage with Kantata

J2 Interactive Improves Resource Planning and Prevents Revenue Leakage with Kantata

J2 Interactive, a healthcare solutions provider and two-time Best in KLAS award winner for Technical Services, needed better resource planning, forecasting, and time-tracking flexibility across its global operations. Its old system, OpenAir, and complex spreadsheets made it hard to see who was working on what, match skills to projects, and correct timesheet errors without risky manual work. J2 Interactive turned to Kantata to replace fragmented tools and improve visibility.

Kantata implemented a solution that streamlined resource management, reporting, and timesheet adjustments, eliminating tedious manual data imports and making it easier to audit and reassign time entries. As a result, J2 Interactive improved organizational adaptability to changing project demands and reduced the risk of revenue leakage from misclassified or incorrect time bookings.

J2 Interactive

Jennifer Mooney

Executive Director of Operations