Case Study: Crawford Technologies achieves higher utilization and reduced revenue leakage with Kantata

How Crawford Technologies Used Kantata to Support a Smooth Acquisition Process

Crawford Technologies, an award-winning global provider of high-volume document solutions, needed a better way to manage resources, reporting, and billing across its services and software businesses. After a quick acquisition-related rollout, the company turned to Kantata to improve visibility, reduce errors, and support smoother operations as the business scaled.

Kantata was implemented in less than a month for the IT services unit and then expanded to the software business, giving Crawford Technologies end-to-end visibility into metrics, resource management, and reporting. The results included increased billable utilization, fewer data and expense errors, easier invoicing, better tracking of revenue, and reduced revenue leakage.

Crawford Technologies

Debbie Bostak

Business Systems Specialist