Kantata
104 Case Studies
A Kantata Case Study
Esri, the global GIS software and location intelligence company, was growing its services business quickly and needed a better way to manage staffing than manual, siloed resourcing processes. As demand increased, Esri needed a single source of truth for resourcing data and clearer insight into how staffing decisions would affect utilization, revenue forecasts, and customer delivery.
Kantata provided a purpose-built professional services solution to help Esri centralize resourcing and improve planning across the business. With Kantata, Esri gained stronger collaboration and more accurate financial projections, improved billable utilization, and was able to scale its services organization more effectively, including successfully onboarding many new staff since 2018.
Brad Johnson
Business Execution Department Manager