Case Study: Alcatel-Lucent Enterprise achieves higher revenue and better forecasting with Kantata

Alcatel-Lucent Enterprise Sees 3% PS Revenue Increase After Adopting Kantata

Alcatel-Lucent Enterprise (ALE), a global provider of networking, communications, and enterprise services, needed to improve sales and services alignment and forecasting while replacing a fragmented home-grown PSA system. The company worked with Kantata to support its move to a more integrated, scalable approach.

Kantata helped ALE complete a companywide transition in six months, with the entire organization moving to the platform on the same day. As a result, ALE saw professional services revenue increase by 3%, reduced administrative headcount, improved collaboration and forecasting, and better integrated business operations.

Alcatel-Lucent Enterprise

Thierry Guennegues

Services Offer & Programs Director