Case Study: Switzerland Global Enterprise saves several hours a week with JRNI online appointment scheduling

Switzerland Global Enterprise saves several hours a week with JRNI

Switzerland Global Enterprise (S-GE), the official Swiss organization for export and location promotion, faced a manual and inefficient process for booking customer consultations. Their previous method of handling appointments via phone and email during business hours was time-consuming and prone to delays and double-bookings. They sought an automated solution to improve this core business process and turned to JRNI for its online appointment scheduling service.

JRNI implemented a fully automated scheduling solution that was deeply integrated into S-GE's website and CRM system. This allowed customers to book appointments 24/7 in four languages, with real-time calendar sync to avoid conflicts. The solution from JRNI saved the S-GE back office several hours per week by eliminating manual data entry, provided a seamless user experience, and offered valuable tracking and reporting to further optimize their customer advisory process.

Switzerland Global Enterprise (s-ge)