Case Study: Hostettler AG yourwheels streamlines online appointment booking with jrni

Hostettler AG (Yourwheels) saves time and nerves with JRNI’s appointment booking platform

Hostettler AG, operating the online bike and tire store Yourwheels, needed a digital solution for its customers to book service appointments directly with partner garages and workshops. The challenge was to find a partner that could provide a standardized yet highly customizable online booking tool to meet the complex needs of both end customers and the different workshop processes. Yourwheels selected JRNI for this task.

JRNI provided a comprehensive and intuitive appointment booking tool that was easily integrated into Yourwheels' system. The solution's flexibility, numerous interfaces, and the experienced JRNI team enabled a rapid implementation of a customized booking process. While no direct financial savings were measured as JRNI was used from the outset, the solution saved significant time and became a unique selling point highly appreciated by customers, creating added value for all stakeholders.

Hostettler AG (Yourwheels)