Case Study: AMAG enhances car sales appointments with JRNI

AMAG achieves almost 100% publication rate with JRNI

AMAG, the largest automotive company in Switzerland, was seeking a solution to create a more personal customer experience for test drives and optimize its online appointment processes for electromobility. The challenge was to find a flexible and secure system that could integrate with their existing tools while minimizing paperwork. They chose the JRNI appointment scheduling system for its functionality and data security.

JRNI provided a seamless solution that was integrated into AMAG's online presence and synchronized in real-time with consultant calendars. The implementation allowed for a customized booking process, automated confirmations and reminders via email and SMS, and the secure upload of driver's licenses. As a result, JRNI helped AMAG achieve a nearly 100% publication rate for appointments and significantly improved the customer experience for car buyers and test drivers.

AMAG